1. Introduction
These terms and conditions govern your use of our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree, you must not use this website.
2. Intellectual Property Rights
Unless otherwise stated, all content on this website (text, graphics, logos, images, software, etc.) is the property of the company or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any part of this site without prior consent.
3. Acceptable Use
You agree not to use the website in any way that causes or may cause damage to the website or impairs availability or accessibility. You must not use this website in any manner that is unlawful, illegal, fraudulent, or harmful.
4. Client Form Submissions
If you submit any forms on our website, you confirm that all information provided is accurate and lawful. We reserve the right to reject, remove, or restrict access if any submission is deemed inappropriate, false, or misleading.
5. Privacy
Your use of this website is subject to our Privacy Policy, which explains how we collect, process, and protect your data. By using this site, you acknowledge and agree to the terms of our Privacy Policy.
6. Limitation of Liability
We will not be liable for any indirect, special, or consequential loss or damage arising under these terms or in connection with this website, whether in contract, tort (including negligence), or otherwise.
7. Changes to These Terms
We may update these terms from time to time. Continued use of the website implies your acceptance of the revised terms.
8. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
Last Updated: 07/05/25
Confidential Limited ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy sets out how we collect, use, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Confidential Limited
Registered Address: First Floor Office, 3 Hornton Place, London, United Kingdom, W8 4LZ
Email: Admin@confidential-agency.com
2. Visitors to Our Website
If you visit our website, we may collect:
• IP address, browser type, and device details
• Behavioural analytics (page visits, time on site) via tools like Google Analytics or Meta Pixel
• Any data you submit via forms (e.g., contact form, newsletter opt-in)
Lawful basis: Consent (cookies, forms); Legitimate Interests (analytics)
Retention: Analytics – 18 months; form submissions – 12 months
3. Applicants and Leads
If you submit an application form (e.g., OnlyFans support inquiry), we may collect:
• Name, email, phone number
• Social media links and demographic details
• OnlyFans earnings and location
Lawful basis: Legitimate Interests (for assessing fit); Consent (where explicitly collected)
Retention: 12 months from submission
4. Clients
If you become a client, we will collect and process:
• Names, emails, addresses, payment details
• Social media and OnlyFans account details
• Influencer content (photos, videos, voice)
• Information submitted in onboarding forms and ongoing updates
• Support-related data: chat logs, content instructions, passwords
Lawful basis: Contract; Legal Obligation (billing); Legitimate Interests (dispute defence)
Retention: Contract data – 6 years; content – duration + 60 days; chat logs (legal defence) – 6 years
5. Subcontractors and Internal Staff
If you work for or with us, we may process:
• Name, email, ID, address, bank details
• Telegram username and access roles
• Performance data and screen monitoring via Hubstaff
• NDA status
Lawful basis: Contract
Retention: Contract + 6 years
6. International Transfers
Some tools we use store data outside the UK (e.g., Telegram, Hubstaff, Google Drive). We ensure all international transfers are covered by appropriate safeguards such as Standard Contractual Clauses (SCCs) and the UK Addendum.
7. Your Rights
Under UK GDPR, you have rights to access, correct, delete, restrict, or object to processing of your personal data. You can also withdraw consent and request data portability. Email Admin@confidential-agency.com to make a request.
8. Cookies
We use cookies on our website to enhance functionality and gather analytics. Non-essential cookies require your opt-in consent, which can be managed via our cookie banner or browser settings.
9. Confidentiality & Security
We require staff and subcontractors to sign NDAs and follow strict access controls. Data is stored securely, and internal communications (e.g., Telegram) are monitored and retained in compliance with our legal obligations.
11. Children’s Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from anyone under 18 years old. If we become aware that personal data has been collected from a minor, we will delete it promptly in accordance with our data protection procedures.
12. Contact and Complaints
If you have questions or concerns, contact:
Email: Admin@confidential-agency.com
You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or call 0303 123 1113.